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I don't want packs. I just want to be able to use my +30 slots for my Transfer List or be able to remove the 7 sold Costas, and move the 4 12.500 fifa 15 coins Costas I have pending.

30 Transfer List slots expansion from the Fifa 15 in-game Catalogue

This is a copy of the message I just sent to support explaining my case to not have to write this all up for a 4th or 5th time:

"I bought the +30 Transfer List slots expansion from the Fifa 15 in-game Catalogue, but this change isn't being reflected on my account and, before noticing this, I bought several Diego Costas for 12.500 (I have 4 of these pending which I can't move to my Transfers List due to the bug on my account). I need a fix for this.

I have several Costas being sold and I can't get to them in any way to remove the sold players and insert these 4 Costas. I need help.

I have attached two files for my case:

The .png image file shows that I have 7 Costas sold and 4 items (4 Costas, 12.500 each bought for coins) pending to move to my Transfers List, thing I can't do because of the +30 Transfers List slot (the one you can acquire upon reaching Level 53) not being added to my account. These 4 Costas would come around 50.000 coins in loss if I quick sell them.

The .doc contains a chat I had with Mohd, someone from Support which first off didn't know what the Catalogue was on Fifa and was trying to direct me to PSN support (I had to explain this 3 times so he/she understood my issue). Next he/she offered me 2 7.500 coins gold packs which clearly comes nowhere close to the huge amount I'd be losing. Then he/she tells me that I'm repetitive and abruptly, and unilaterally closes our chat session.

I don't want packs. I just want to be able to use my +30 slots for my Transfer List or be able to remove the 7 sold Costas, and move the 4 12.500 fifa 15 coins Costas I have pending.

Please respond asap because this issue needs to be solved as soon as possible."

Now this is the chat I had with support. Judge yourselves (warning, WALL OF TEXT):

Mohd

Thanks for contacting EA Customer Experience, my name is Mohd. How may I assist you today?

you

Hello Mohd

you

greetings, I come here because my account has a bug

Mohd

Hello there

you

I'm level 54 right now on Fifa overall level ratings

you

I confirm I bought the +30 slots to your Transfer List some time ago (like 3 weeks ago)

you

however, this change is not being reflected on my account.

you

I thought it had and I bought several Diego Costa player cards from the Market exceding 50 slots on my Transfer List

you

now, since the Web App isn't available, I have these articles pending and I can't lose money

you

so can EA please correct this bug on my account, making the +30 slots available?

Mohd

You need to consult this issue with the PSN support and they would be able to assist you with this issue

you

what? why?

you

this has to do only with Fifa and Origin

Mohd

Here is the link to contact PSN support : https://support.us.playstation.com/

you

what does PSN Support have to do with a bug inside Fifa 15?

you

I'm not entirely sure that you understood my problem, even

you

I'm on Fifa 15, I bought the +30 Slots from the Catalogue on Fifa 15, to increase to 80 the amount of Transfer List slots I have

you

can you explain what PSN has to do with a bug within Fifa 15?

Mohd

yes for this issue you need to contact PSN support.

you

what the

Mohd

From which store did you purchase the upgrade?

you

the Catalogue, the only Shop Fifa 15 has, bought with CFC coins

you

the same Catalogue you loan players from, where you buy +1000 coins per match, buy new celebration animations, buy new balls, etc. etc.

Mohd

Oh I see

you

what the...

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